It may seem impossible to win an argument against an irrational person, but it turns out the tried-and-true techniques that hostage negotiators use against hostage-takers work surprisingly well in everyday situations. You may not ever deal with a real hostage situation personally, but life is full of negotiations with unreasonable people, and those conversations don't always have to end in rage or disappointment. The mental techniques that professional hostage negotiators use can help both parties remain calm and feeling like a winner, while ensuring you come out on top. According to former
Posted: 9 years, 2 month(s) ago
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