Tip - A Step-By-Step Guide to Getting Better Customer Service

Despite your best efforts to fix problems on your own, sometimes you just have to call for help—whether you've got broken gadgets, downed service, or just need to fix a company's mistake. Calling customer service can be a miserable experience, but when it comes time to bite the bullet and give them a ring, follow these tips to make it go as smoothly as possible.
Tags: customer service, business, saving money, saving time, webapps, phone, automation, feature, blast from the past, Lifehacker