Tip - Dealing With Angry People: Learning how to Defuse Tense Situations

Published 9 years, 2 month(s) ago | Submitted by Next Gen Boards

Learn why it's important to deal with angry people, and learn nine ways resolve situations calmly and rationally.

For further reading: http://www.mindtools.com/pages/article/dealing-with-angry-people.htm

Posted: 9 years, 2 month(s) ago

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