Tip - False Paper Jam message CP1525 laser printer

I have an almost new color CP1525 laser printer.  We are 3 weeks past warranty.  have barely used since it's been jammed for 3 months...the toner is still 90+ percent.... anyway, we have taken all the steps both in the self help HP Toolbox FX and over-the-phone to clear the jam or try to reset the t...
Tags: paper, media, borderless, loading paper, paper type