Tip - How to Avoid Getting Ripped Off for Auto Repairs

Victoria Rumsey felt as if she was being taken for a ride. The brake warning light on her 2000 Volkswagen Jetta was on, so when she was getting her oil changed at the dealership, she asked the shop to look into it. She was told she needed a new suspension, brake pads and rotors. Rumsey didn't want to put a lot of money into the car, so she told the shop to skip the suspension. Then she got a call from the dealership's used-car division telling her that the service department mentioned she might be in the market for a car because hers was not drivable. Rumsey called the shop and found out that a broken knuckle (part of the steering assembly) would add $2,000 to the tab, and she couldn't drive the car without the fix. She decided to have the car towed from the dealership and ask a friend to do the repairs. The cost of parts: less than $150.
Tags: women and cars, car maintenance, Car Care Council, CarMD, ASE certified, Lauren Fix, RepairPal.com