How to Deal Successfully with Customer Service

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How to Deal Successfully with Customer Service – This is a place for the community to provide tips and advice on How to Deal Successfully with Customer Service. This topic was created by Natalie Daniels and the tips are provided by the community. The tips you add here can be your own or referred from another site. The best tips are then ranked at the top when up-voted by members of the community.

Tip 1 - Successfully dealing with customer service

Published: 9 years, 4 month(s) ago | Submitted by attilajuhasz 62 | permalink

Not so long ago, America's corporate scalawags rewrote the definition of customer service by having a "convenient" phone number replace the customer service window. Then you got ping-ponged around...
Tags: family, features

For further reading: http://articles.chicagotribune.com/2013-05-14/features/sc-fam-0514-lifeskill-customer-service-20130514_1_customer-service-business-model-good-times ^[1]

Tip 2 - 10 Tips For Dealing With Customer Complaints

Published: 9 years, 4 month(s) ago | Submitted by Stephen Oke | permalink

No one likes dealing with difficult customers. But what happens when your favorite customer or even simply someone who is being anything but rude has a complaint to get off their chest? Customers of all kinds are bound to share a complaint with your business one day, so why not [...]
Tags: Business,Data Driven Business,Entrepreneurs,Management,Powering Productivity,Reinventing America,Retail,Sales and Marketing,Startups,Strategies Solutions,Data-Driven Business,Sales & Marketing,Strategies & Solutions

For further reading: http://www.forbes.com/sites/nicoleleinbachreyhle/2015/01/08/10-tips-for-dealing-with-customer-complaints/ ^[2]

Tip 3 - Customers Complain. Here Are 5 Rules to Help Your Employees Deal With It

Published: 9 years, 4 month(s) ago | Submitted by U Volt | permalink

Get your staff to follow this easy five-step process and your customers will be happier than ever.

For further reading: http://www.inc.com/dave-kerpen/how-to-deal-with-customer-complaints.html ^[3]

Tip 4 - A Step-By-Step Guide to Getting Better Customer Service

Published: 9 years, 4 month(s) ago | Submitted by Steven Fujisaka | permalink

Despite your best efforts to fix problems on your own, sometimes you just have to call for help—whether you've got broken gadgets, downed service, or just need to fix a company's mistake. Calling customer service can be a miserable experience, but when it comes time to bite the bullet and give them a ring, follow these tips to make it go as smoothly as possible.
Tags: customer service, business, saving money, saving time, webapps, phone, automation, feature, blast from the past, Lifehacker

For further reading: http://lifehacker.com/5805406/a-step-by-step-guide-to-getting-better-customer-service ^[4]