How to Reduce Customer Complaints

submit to reddit

Submit Your Tip

How to Reduce Customer Complaints – This is a place for the community to provide tips and advice on How to Reduce Customer Complaints. This topic was created by Henriette Fuur and the tips are provided by the community. The tips you add here can be your own or referred from another site. The best tips are then ranked at the top when up-voted by members of the community.

Votes

Tips

1
- Vote
Tip 1
How Employees Can Reduce Customer Complaints More
Published: 9 years ago by Ken Soohoo | permalink
Vote
Customer dissatisfaction may happen for a variety of reasons, some of which are out of your control. Although customer complaints may happen in any small business, steps can be taken to reduce them. ...

For further reading: http://smallbusiness.chron.com/employees-can-reduce-customer-complaints-15841.html ^[1]

1
- Vote
Tip 2
How to Reduce Customer Complaints | eHow More
Published: 9 years ago by Scottie Dog | permalink
Vote
Addressing customer complaints is part of running any business. No matter how successful your business is, you will occasionally deal with a dissatisfied customer. Rather than viewing a complainer as a nuisance, look at his complaint as an opportunity to learn how to improve your product or service. Be open to hearing what he has to say and be...

For further reading: http://www.ehow.com/how_5124606_reduce-customer-complaints.html ^[2]

1
- Vote
Tip 3
How to Decrease Customer Complaints | eHow More
Published: 9 years ago by PHILIPPE COLLET | permalink
Vote
Customers are the prime reason for any company's success. Customer complaints, therefore, should be accorded top priority and attended to immediately. Customer complaints should be treated as feedback on your product or service. They should spur you to spot the problems in manufacturing or service delivery processes and take immediate remedial...

For further reading: http://www.ehow.com/how_7825256_decrease-customer-complaints.html ^[3]

1
- Vote
Tip 4
The complaint value chain More
Published: 9 years ago by minsoo park | permalink
Vote
Improve customer relations by following the complaint management process checklist
Tags: handling complaints,customer complaints,complaining customers,unhappy customers,handling unhappy customers

For further reading: http://www.marketingdonut.co.uk/marketing/customer-care/customer-complaints/the-complaint-value-chain ^[4]

1
- Vote
Tip 5
Five Ways to Reduce Complaints and Improve the Customer... More
Published: 9 years ago by Cindi Smith | permalink
Vote
You’ve probably heard the expression, “I’d rather have a tooth pulled than ” Well, all too often, what fills in that blank is “call customer...

For further reading: http://www.vocalcom.com/en/blog/customer-service/five-ways-to-reduce-complaints-and-improve-the-customer-experience/ ^[5]

1
- Vote
Tip 6
3 Ways to Reduce Customer Complaints - Facilities Management Facilities Management Feature More
Published: 9 years ago by Randy Rahn | permalink
Vote

For further reading: http://www.facilitiesnet.com/facilitiesmanagement/article/3-Ways-to-Reduce-Customer-Complaints-Facilities-Management-Facilities-Management-Feature--16002 ^[6]

1
- Vote
Tip 7
8 Ways to Reduce the Cost of Complaints More
Published: 9 years ago by Victor Katolyk | permalink
Vote
While dealing with complaints represents a particularly irksome overhead, simply devoting fewer resources to this area would be a false economy, as having lots of unhappy customers will ultimately be...
For further reading: http://www.rantandrave.com/news/8-ways-reduce-cost-complaints ^[7]

About Author

More by Henriette Fuur

No more topics...

About This Topic

Category: Fun | 9 years ago

3.1k+ Reads

7 Tips

7 Votes

0 Likes

0 Saved

Contributors

Randy Rahn, Ken Soohoo, PHILIPPE COLLET, Cindi Smith, minsoo park, Victor Katolyk, Scottie Dog

References & Citations

1. http://smallbusiness.chron.com/employees-can-reduce-customer-complaints-15841.html

2. http://www.ehow.com/how_5124606_reduce-customer-complaints.html

3. http://www.ehow.com/how_7825256_decrease-customer-complaints.html

4. http://www.marketingdonut.co.uk/marketing/customer-care/customer-complaints/the-complaint-value-chain

5. http://www.vocalcom.com/en/blog/customer-service/five-ways-to-reduce-complaints-and-improve-the-customer-experience/

6. http://www.facilitiesnet.com/facilitiesmanagement/article/3-Ways-to-Reduce-Customer-Complaints-Facilities-Management-Facilities-Management-Feature--16002

7. http://www.rantandrave.com/news/8-ways-reduce-cost-complaints