How to Succeed as a Customer Service Representative

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How to Succeed as a Customer Service Representative – This is a place for the community to provide tips and advice on How to Succeed as a Customer Service Representative. This topic was created by Brenda Webb and the tips are provided by the community. The tips you add here can be your own or referred from another site. The best tips are then ranked at the top when up-voted by members of the community.

Tip 1 - What it takes to succeed as a customer service representative

Published: 9 years, 4 month(s) ago | Submitted by Tal Oren | permalink

The best customer service representatives focus on people. They are good listeners, good communicators, and convey to us a positive and patient demeanor. These amazingly reliable people provide bus...

For further reading: http://www.serviceuntitled.com/what-it-takes-to-succeed-as-a-customer-service-representative/2011/08/03/ ^[1]

Tip 2 - How to Succeed in Dealing with Customer Service Calls

Published: 9 years, 4 month(s) ago | Submitted by arte nathan | permalink

Customer service calls can become over whelming, in a fast paced environment that requires aggressive performance metrics, customer service representatives can become unmotivated and stressed out. Get a good night's sleep. Working at a...
Tags: WikiHow, Succeed in Dealing with Customer Service Calls, wiki, how to articles, how to instructions, DIY, tips, howto, learn, how do I

For further reading: http://www.wikihow.com/Succeed-in-Dealing-with-Customer-Service-Calls ^[2]

Tip 3 - How To Succeed as a Customer Service Representative

Published: 9 years, 4 month(s) ago | Submitted by Amalia Aranguren | permalink

One of the hottest jobs today is working as a customer service representative. If you want to make a career out of working as a customer service representative, here are ways to help you succeed in this line of work.

For further reading: http://www.howtodothings.com/how-to-succeed-as-a-customer-service-representative ^[3]

Tip 4 - 15 Qualities You Need To Get A Good Customer Service Job

Published: 9 years, 4 month(s) ago | Submitted by Louis Siracusano | permalink

Are you interested in getting a customer service job? With countless jobs available, landing a good customer service job isn’t hard. If you have the qualities needed to get the job done, your cha…

For further reading: http://www.business2community.com/strategy/15-qualities-you-need-to-get-a-good-customer-service-job-0139217 ^[4]

Tip 5 - The Customer Service Job Interview

Published: 9 years, 4 month(s) ago | Submitted by Mar Mac Man | permalink

Your complete customer service job interview guide. Customer service interview questions and answers. How to prepare properly to get the customer service job you want.
Tags: customer service job interview,customer service interview questions,customer service skills

For further reading: http://www.best-job-interview.com/customer-service-job-interview.html ^[5]