Tip - Improving agent performance in the call center with five steps

Published 9 years, 3 month(s) ago | Submitted by Mads Braemer - Jensen

Learn how agent performance in the call center can be improved with steps from Donna Fluss.

For further reading: http://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps

Posted: 9 years, 3 month(s) ago

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