Service Advisor Definition

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Tip 1 - The Primary Mission of a Service Advisor

Published: 9 years, 5 month(s) ago | Submitted by Iva Embry | permalink

Expert Don Reed, CEO of Fixed Ops Solutions, points out that the primary mission of a service advisor is to ensure that every customer is driving a safe and reliable vehicle. Reed also teaches you exactly how to accomplish your mission from building customer relationships to holding everyone accountable to the mission.
Tags: BDC, customer relations, customer retention, improving your service department, repeat customers or referrals, Service Department, training, vehicle maintenance

For further reading: http://www.autodealermonthly.com/channel/parts-and-service/article/story/2012/11/the-primary-mission-of-a-service-advisor.aspx ^[1]

Tip 2 - Service Advisor Definition | eHow

Published: 9 years, 5 month(s) ago | Submitted by Vivian Luechau | permalink

If you've ever taken your vehicle to a car dealer or garage for repairs, there's a good chance you interacted with a service advisor. The service advisor is typically the point of contact for the customer and oversees all aspects of your vehicle's repair. Service advisors are usually experienced mechanics who possess strong communication and people...

For further reading: http://www.ehow.com/about_6088596_service-advisor-definition.html ^[2]

Tip 3 - Roles of the Dealership Service Staff …Who Does What?

Published: 9 years, 5 month(s) ago | Submitted by Elizabeth Porcelli | permalink

For further reading: http://www.edmunds.com/car-care/roles-of-the-dealership-service-staff-who-does-what.html ^[3]

Tip 4 - How to Be a Service Advisor: Step-by-Step Career Guide

Published: 9 years, 5 month(s) ago | Submitted by Tradexcelgraphics | permalink

Students searching for How to Be a Service Advisor: Step-by-Step Career Guide found the following information and resources relevant and helpful.
Tags: How to Be a Service Advisor: Step-by-Step Career Guide

For further reading: http://study.com/articles/How_to_Be_a_Service_Advisor_Step-by-Step_Career_Guide.html ^[4]