Tip - The Primary Mission of a Service Advisor

Expert Don Reed, CEO of Fixed Ops Solutions, points out that the primary mission of a service advisor is to ensure that every customer is driving a safe and reliable vehicle. Reed also teaches you exactly how to accomplish your mission from building customer relationships to holding everyone accountable to the mission.
Tags: BDC, customer relations, customer retention, improving your service department, repeat customers or referrals, Service Department, training, vehicle maintenance