Tip - The complaint value chain

Published 9 years ago | Submitted by minsoo park

Improve customer relations by following the complaint management process checklist
Tags: handling complaints,customer complaints,complaining customers,unhappy customers,handling unhappy customers

For further reading: http://www.marketingdonut.co.uk/marketing/customer-care/customer-complaints/the-complaint-value-chain

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Posted: 9 years ago

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